Job Description

Description & Requirements

Maximus is seeking a Documents Manager to support a federal client’s mission-critical programs by ensuring accuracy, consistency, and compliance of operational and contract documentation.

As a Documents Manager, you will be responsible for developing, maintaining, and auditing controlled documents, including SOPs and time-sensitive deliverables. The ideal candidate will have hands-on experience managing document lifecycles, coordinating with cross-functional teams, and supporting contract deliverables. This role requires strong attention to detail, organizational skills, and the ability to manage multiple priorities in a fast-paced environment.

This is an on-site position that requires a Secret Clearance.

Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS226, P4, Band 7

Job-Specific Essential Duties and Responsibilities:

- Develop, edit, and maintain technical documentation, including SOPs and time-sensitive Organizational Development Plans (ODPs).

- Support the development, maintenance, and submission of required contract deliverables, ensuring compliance with client standards and timelines.

- Manage and track policies, procedures, and work instructions through the Controlled Document Process.

- Ensure documents are accurately classified, revised, and updated in compliance with control requirements, including tracking revision histories.

- Conduct documentation audits to identify outdated content and work with stakeholders to determine necessary updates.

- Support change management processes by identifying documentation updates required by Change Requests or new initiatives.

- Monitor the Controlled Document Process and recommend process improvements to enhance efficiency and compliance.

- Collaborate with management and project teams to assess the impact of documentation across operational areas.

- Provide general administrative support related to contract compliance and documentation processes.

- Other tasks as requested.

Job-Specific Minimum Requirements:

- Active Secret Clearance is required.

- 7+ years of experience required. 3 years of experience may be substituted with higher education.

- 4+ years of technical writing required. Experience should include writing processes, SOPs, deliverables and other contractual documentation from scratch.

- 2+ years creating and maintaining group Share Point, including organization, accesses, etc.

- Experience with federal agencies & policies.

- Due to federal requirements, only US Citizens can be considered; candidates with dual citizenship cannot be considered.

- This contract does not allow for telework. Candidates must reside within a commutable distance to this work location.

- This contract supports systems that require 24x7x365 uptime.

- Candidates must be willing and able to meet recall requirements, including participation in a rotational on-call schedule.

Preferred Skills and Requirements:

- Recent experience with DHS agencies.

Minimum Requirements

TCS226, P4, Band 7

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Minimum Salary

$ 70,000.00

Maximum Salary

$ 100,000.00

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